Setting up your rewards program

Learn how to configure your loyalty program in Worthify by choosing how customers earn points, setting up reward logic, and applying it across one or multiple locations.

Overview

Once your merchant account is set up, the next step is creating your rewards program. This is where you define how customers earn points and optionally add redeemable rewards right away. You’ll also have the chance to set your program’s terms and apply it across locations.


How to set up your program

  1. Choose your reward type
    Start by deciding whether your program will be:

    • Visit-based: Customers earn points by visiting or making purchases

    • Amount-based: Customers earn points based on how much they spend

  2. Set your point rules

    • Visit-based: Enter how many visits it takes to earn a set number of points (e.g., 2 visits = 100 points). Worthify will automatically calculate the per-visit value (50 points in this case).

    • Amount-based: Enter how much a customer must spend to earn a set number of points (e.g., $20 = 1,000 points). Worthify will calculate the per-dollar value.

  3. Add redeemable rewards (optional)
    You can quickly create one or more rewards customers can earn with their points — like a free item, discount, or exclusive perk. If you’d prefer, you can skip this for now and add rewards later.

  4. Set your terms and conditions
    Outline any rules you want your customers to see (e.g., expiration policies, exclusions). This is optional but recommended to set expectations clearly.

  5. Apply to locations
    If you have multiple locations, you can:

    • Apply this rewards program to all of them

    • Select which locations it applies to

    • Or create separate programs for each location

    It’s fully flexible — one program can serve many locations, or each location can run its own.

  6. Save and publish
    Once you’re happy with your setup, save your program. Customers will be able to start earning points as soon as it goes live.


FAQs


Next steps

Creating your first redeemable reward
Customizing your reward options