Overview

If you run into any issues or need personalized assistance, our support team is just a message away. We provide responsive, human support directly from the help center.

How to contact support

1. Visit the Help Center in your merchant portal.

2. Click the chat bubble in the lower right corner of the screen.

3. Select "Send us a message" to open a new support conversation.

4. Type your question or explain the issue. Include as much detail as possible — including location name and a brief description of the problem.

A member of our support team will follow up shortly.

Best practices

• Use the email address linked to your account so we can assist you faster.

• Include relevant screenshots if you're reporting a technical issue.

• If your question is about a customer’s experience, be sure to share their phone number or email.

Next steps

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