How customers use their wallet pass

Learn what your customers see and do with their Worthify wallet pass — from joining your program to redeeming rewards.

Overview

Once a customer joins your rewards program by scanning your QR code, they save a digital wallet pass to their Apple or Google Wallet. This pass is their loyalty card — they’ll use it to earn points, redeem rewards, and stay connected to your business.


Joining your program

  1. The customer scans your in-store QR code

  2. They tap a link to Join and Save their pass

  3. The pass is saved to their Apple Wallet (iPhone) or Google Wallet (Android)

  4. Once saved, they can open it any time to show it during checkout


Using the pass in-store

Customers open their wallet app and show you the QR code on their pass. Your staff can scan this using the Worthify scanner app to:

  • Award points based on their visit or purchase

  • Redeem rewards if they have enough points

The pass updates instantly when points are earned or rewards are redeemed.


What customers see on the pass

  • Your logo and branding

  • Their current points balance

  • A list of available rewards (if eligible)

  • Any custom message or promotion you’ve added

  • Links to your socials or website (optional)

The pass is dynamic — it always stays updated without the customer needing to reinstall it.


Why wallet passes work

  • No app download required

  • Easy to access and scan

  • Live updates keep customers engaged

  • Feels native and professional on any phone


Best practices for adoption

  • Encourage every new customer to join by scanning the QR code

  • Train staff to prompt customers who haven’t joined yet

  • Mention rewards or perks at checkout to drive interest

  • Place your QR code at eye level and near point-of-sale


Next steps

Adding a QR code to your store
Scanning wallet passes with the app