Overview

You can invite your team to help manage your rewards program by assigning them specific roles. Whether they’re issuing points with the scanner app or managing one of your locations, each role has clear access permissions to keep your program secure and organized.

Inviting team members

Go to the Teams section of your portal. There you can invite new members by entering their email address and selecting their role from the dropdown.

Once invited, the user will receive an email to accept the invitation and access their assigned tools.

Available roles

• Admin
  Full access to the entire Worthify platform. Admins can manage all locations, rewards, subscriptions, branding, and team members.

• Manager
  Full access to the specific location they’re added to. Managers can configure the rewards program, view customer activity, and invite local staff.

• Staff
  Limited to the Worthify Scanner app. Staff can:

  • Scan wallet passes

  • Issue points

  • Redeem rewards

  • Perform manual lookups
    They cannot access the web-based merchant portal.

Staff activity tracking

All actions performed by staff in the scanner app — including points issued, redemptions, and lookups — are logged in the Activity section of the scanner and reported to the merchant portal for visibility.

Next steps

Learn how to use the scanner app
View activity in the merchant portal
Manage team roles